How do you want to contact us?
Voice message
Text message
Behind AGAPHONE, a visionary and audacious woman.
In 1985, on her return from the United States where she had just spent a few months, Valentine Lambert, then aged 25 and a young mother, exported an American concept, the answering service based on call transfer. She detected a real need in the management of telephone calls in French companies. The idea was born and so was AGAPHONE. Never before seen in France thanks to a woman with a challenge.
Resolutely forward-looking, Valentine Lambert offers innovative and reliable solutions for outsourced telephone answering for companies. She is there at the right time and the right place. It makes life easier for entrepreneurs, boosts the image of the company with voices that finally pick up and can pride itself on being a pioneer in the field.
35 years later, this cleverly designed adventure continues. AGAPHONE is a company in constant search of innovation, which does not give up and which distinguishes itself in 2021 with a 24/7 business continuity package, including public holidays.
AGAPHONE remains the partner of demanding professionals who are attached to Made in France. One of its greatest assets.
An entrepreneurial history based on people since 1985
AGAPHONE has chosen to focus on the human element and not on automation, which is its strength. Indeed, it is the voices of AGAPHONE that give a professional image of the company at first sight and then create loyalty among its customers and customers of its customers.
With AGAPHONE, a win/win strategy for all
- AGAPHONE’s teams are based in Paris and Normandy to guarantee a better quality of service and follow-up for its clients
- Training of remote secretaries to master the lexicon and codes of each client
- A professionalism based on listening which creates the attractiveness of the service
- Increased competence of trusted, certified and trained tele-secretaries on a multi-year basis
The responsiveness of all AGAPHONE teams to give the best image of your company
And the smile in the voice of our tele-secretaries to create a social link
AGAPHONE, an agile company, is part of a CSR approach, very involved in the sustainable development and societal of companies, concerned with offering its employees permanent contracts with an adapted schedule.
The 24/7 service, while allowing companies to deal with their emergencies, offers AGAPHONE staff the opportunity to choose schedules that are compatible with personal commitments.
AGAPHONE, an agile and AFNOR-certified company
Reconciling economic performance and social impact, AGAPHONE wants to play a role that economic players will play in society tomorrow.