Creation of a specific offer, adapted to your needs
Tailor-made rates and services
AgaPrestation, How does it work?
Do you want to outsource your customer service? Your after-sales service? Your customer support? Agaphone answers all your calls by setting up call scenarios. We can adapt to your business and manage your calls.
We receive your call:
When you have a call from a customer, a prospect or a partner, we answer on behalf of your company. The telesecretary identifies and qualifies the caller’s request.
Tailor-made telephone reception:
Setting up and managing your telephone reception with a personalised call script
Management of your after-sales service, hotline
Connection to your extranet
Management of your orders
Creation of databases
Management of your customer service
Un accueil téléphonique sur-mesure :
Mise en place et gestion de votre accueil téléphonique avec un script d’appel personnalisé
Gestion de votre service après-vente, hotline
Connexion à votre extranet
Gestion de vos commandes
Création des bases de données
Gestion de votre service client
Why choose the AgaPrestation package?
Bilingual telephone secretariat (English)
Telephone secretarial services available from Monday to Saturday from 7am to 9pm
Management of personalised scripts, messages carried over the calendar year
Call management with your client interface
After-sales service, 24-hour hotline
E-commerce logistics stock management
Business continuity package: 24 hours a day, 7 days a week including public holidays
Agaprestation is a customised telephone reception service that relieves you of the management of your calls and allows you to take advantage of telephone solutions adapted to your company’s needs. After studying your specifications, we can take your calls and create a call script, manage your customer service, your orders, your stocks, etc.
How to use AgaMessage ?
I wish to subscribe to the AgaPrestation package
I contact the sales department at 01.44.01.50.00 or I fill in the form in the contact us section
I send my specifications
Once my quote has been validated, Agaphone sends me the contract and the flowchart to be signed and returned
I activate the call transfer with my dedicated number
AGAPRESTATION is activated within a maximum of 5 days
Why choose us?
The transparency of your invoices thanks to the message taken and sent
We have been in the business since 1985 and we work on quality every day
A wide range of hours from 7am to 9pm from Monday to Saturday
We adapt to all trades and all requests
Platforms based in France and our remote secretaries work under permanent contracts