AGAPHONE, pioneer in telephone reception in France
Day or night, the voices of AGAPHONE answer you
- Expertise based on experience acquired since 1985 in the telephone reception business.
- 100% of calls are handled in France by employees trained in customer relations who receive ongoing training.
- Optimal availability of our services thanks to the latest telephone and computer equipment.
24/7
Whatever your activity, Agaphone has the solution
Stay focused on your core business
Billing by message taken for a controlled budget
Optimize your time in managing your calls, we have the solution !
Contact us
Your voice conveys your company’s image
The telephone greeting, just like the person-to-person greeting, conveys the company’s values by indicating the importance attached to the customer’s call. Blunders and hesitations are not tolerated. Whether you are a legal professional, a health professional, the head of an insurance company, a craftsman, a shopkeeper, the head of an association, a young entrepreneur or a computer specialist, our objective at AGAPHONE is to help you develop your business.
Each company is unique, your needs are unique and we have an adapted solution for professionals.
With AGAPHONE’s solutions, you can free yourself from repeated calls while keeping control.
Message taking + Contacting + Shared diary + Personalised scripting + Outsourced customer service + Crisis management
What if my assistant is absent ?
Gabrielle M. - Lawyer
Your staff is in a meeting, on holiday, in an appointment, on the move, AGAPHONE and its teams manage temporary call overflow so that you do not lose any call.
Discover our solutions.My business requires me to travel regularly and I sometimes suffer from poor network coverage that causes me to lose calls that I need to answer urgently ? What solutions can you offer me ?
Jeanne F. - Nurse in a rural area
When you are unable to answer, our remote secretaries take your calls and send you the essential messages by email or sms. We have the solutions to keep you informed in all circumstances.
Discover our solutions.In times of health crisis, what to do with our incoming calls ?
Daniel M. - Manager of a training centre
In times of health crisis, AGAPHONE stays by the side of professionals to support their activity and face emergencies. With our outsourced telephone reception services, no call is lost. We listen to everyone to study the best solution, the one that is in line with the professional activity.
Discover our solutions.
Pourquoi choisir le Contact Humain plutôt que la Messagerie d’Accueil ?
Lorsqu’un client établit le premier contact...
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clients from various professional fields
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calls per day
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years of existence
Day and night,
AGAPHONE answers you
AGAPHONE answers you