If you have customers from other countries, potential international clients, or if you work with suppliers located in other countries, you should have an English telephone answering service. This will enable you to respond to their requests and to be able to listen to them.
However, this requires staff who can hold a conversation in another language, who understand it perfectly and who also know the specifics of professional language. If this is not the case, or if you do not have the possibility of hiring a bilingual secretary, you can opt to outsource your switchboard. At Agaphone, our remote operators speak English fluently and can therefore take care of receiving your calls while following your instructions. For you, this is a practical solution since you keep your budget under control and meet the expectations of your callers!
A bilingual service at your disposal
The English used in a professional context sometimes differs from the English spoken in everyday life. Especially since in certain sectors of business, very specific terms are used, which do not have the same meaning as in everyday language. This is why we are committed to hiring bilingual remote secretaries who can easily follow a conversation, advise your callers and answer them efficiently. This service is included in our telephone reception outsourcing packages. In addition to receiving your calls, our teams also take your messages. They are then immediately forwarded to you by email and SMS. From now on, you have the guarantee that your switchboard is in expert hands!
Provide your customers with a quality service
Satisfying customers is essential for customer loyalty. It also contributes to giving a positive image of your company. It requires a good telephone reception in English if you work with companies located abroad.
By choosing outsourcing, you benefit from a reliable, efficient service and an easily reachable service. Our platforms are available Monday to Friday from 07:00 to 21:00 and Saturdays from 09:00 to 18:00. Your calls can be received over broad time slots.
Moreover, you choose the formula that suits you best. You can delegate your switchboard to us totally, partially or occasionally. Above all, you can choose from among various different packages. You are sure to find the solution that suits your activity and your needs.
So don’t wait any longer – get in touch with us right now to find out more and get a personalized quote!
See also :
- Outsourced and bilingual telephone reception in French and English
- Our telephone service solution in English
- A customized outsourced bilingual switchboard for the pros