Set up in 1985, our company specializes in outsourced telephone reception. For over 30 years now, we have been providing innovative solutions adapted to your requirements, such as the implementation of a remote secretarial service. If you cannot afford to hire a secretary or if you wish experts to run your phone service in order to improve the management of your calls, you can get in touch with our team!
We will be able to provide you with a customized solution for outsourcing your switchboard, taking into account your needs, your budget and your business sector. Moreover, as our platforms are located in France, you will provide your callers with a quality service, which is an important point for your brand image.
More efficient call management in all circumstances
In everyday life, answering the phone takes time. In addition to enquiries, you have to take care of noting down messages, appointments, and putting your callers through to the right people, while at the same time running your business. However, this often becomes very complicated and prevents you from devoting your time to your work.
So in order to improve your productivity and not miss any more calls, you can let our experts do it for you by opting for a remote secretarial service. With an outsourced service, your communications will be in good hands and your callers will be quickly taken care of by our teams. Our remote operators are committed to picking up the phone before the 3rd ring (in 95% of cases), which avoids waiting times.
Similarly, we can handle your calls from 07:00 to 21:00 on weekdays and from 09:00 to 18:00 on Saturdays. This allows your potential clients, customers and/or patients to reach you more easily, over a broad time range.
Let us take care of your phone service so you don’t have to worry about it any more!
Our company is Afnor NF345 certified, and committed to providing you with quality services, whatever the size of your company. At Agaphone, we make no distinction between our customers. Whether you are an SME, a craftsman, a doctor, a lawyer or you have just created a VSE, you will benefit from a tailor-made and efficient remote secretarial service. In addition to managing calls, we take care of messages, appointments in your professional agenda and your telephone service. Our teams identify and classify each call, send you the messages left by your callers in real time by SMS and email, and you benefit from a personalized voice mailbox. We also answer on your behalf, respecting your instructions and your organization chart.
So if you are interested in our outsourced reception service, all you have to do is get in touch with us! Our advisors are at your disposal to answer and send you a quote.