Phone secretariat
Study of your specifications
Creation of a specific offer, adapted to your needs
Tailor-made rates and services
AgaPrestation, How does it work?
Do you want to outsource your customer service? Your after-sales service? Your customer support? Agaphone answers all your calls by setting up call scenarios. We can adapt to your business and manage your calls.
We receive your call:
When you have a call from a customer, a prospect or a partner, we answer on behalf of your company. The telesecretary identifies and qualifies the caller’s request.
Tailor-made telephone reception:
- Setting up and managing your telephone reception with a personalised call script
- Management of your after-sales service, hotline
- Connection to your extranet
- Management of your orders
- Creation of databases
- Management of your customer service
Un accueil téléphonique sur-mesure :
- Mise en place et gestion de votre accueil téléphonique avec un script d’appel personnalisé
- Gestion de votre service après-vente, hotline
- Connexion à votre extranet
- Gestion de vos commandes
- Création des bases de données
- Gestion de votre service client
Why choose the AgaPrestation package?
- Bilingual telephone secretariat (English)
- Telephone secretarial services available from Monday to Saturday from 7am to 9pm
- Management of personalised scripts, messages carried over the calendar year
- Call management with your client interface
- After-sales service, 24-hour hotline
- E-commerce logistics stock management
- Business continuity package: 24 hours a day, 7 days a week including public holidays
The advantages of the AgaPrestation package
Why choose AgaMessage’s customised telephone reception service?
Agaprestation is a customised telephone reception service that relieves you of the management of your calls and allows you to take advantage of telephone solutions adapted to your company’s needs. After studying your specifications, we can take your calls and create a call script, manage your customer service, your orders, your stocks, etc.
How to use AgaMessage ?
- Permanently
- Partially
- In overflow
I wish to subscribe to the AgaPrestation package
- I contact the sales department at 01.44.01.50.00 or I fill in the form in the contact us section
- I send my specifications
- Once my quote has been validated, Agaphone sends me the contract and the flowchart to be signed and returned
- I activate the call transfer with my dedicated number
- AGAPRESTATION is activated within a maximum of 5 days
Why choose us?
- The transparency of your invoices thanks to the message taken and sent
- We have been in the business since 1985 and we work on quality every day
- A wide range of hours from 7am to 9pm from Monday to Saturday
- We adapt to all trades and all requests
- Platforms based in France and our remote secretaries work under permanent contracts
- Total control of your costs
When should you choose us?
- You want to concentrate on your core business
- You are looking for a telephone relay
- You do not want to lose any more calls
- No one answers at the end of the day
AgaMessage
49 excl. tax/month
AgaStandard
69 excl. tax/month
-
Telephone reception
-
Putting people in touch
-
Message taking
Read more!
AgaRendez-vous
49 excl. tax/month
-
Telephone reception
-
Putting people in touch
-
Message taking
Read more!