The telephone reception desk is still the first contact with companies. Of course, it is important to be visible on the Internet. But it is also necessary to take care of your customers – or patients – providing a quality, reliable and easily reachable service. If they need information, want to leave a message or get in touch with you, many of them will try to reach you by phone.
This is why you should not neglect your secretarial service and answer quickly. To save time and stay focused on your core business, you can opt for an external switchboard and trust our experts to take your calls!
What are the advantages? Why outsource your reception service?
At Agaphone, we have been specialized in the outsourcing of telephone services since 1985. At the time, our company was a pioneer in this sector. Today, we have over 30 years’ experience and can provide you with a number of solutions, including the implementation of an external switchboard for your company, SME, medical practice, law firm, etc. Whatever your business is, you can contact our team for the reception of your calls. You will benefit from an efficient service, broad opening hours as our centres are open from 07:00 to 21:00 on weekdays and from 09:00 to 18:00 on Saturdays, a bilingual French-English reception, simple and clear billing (by message taken) and a customized voice mailbox. Similarly, our remote operators answer on your behalf, taking your instructions and your organization into account. You are guaranteed to provide your contacts with a quality service!
Benefit from good and efficient call reception in all circumstances
Answering the phone every day takes time But for a professional, reconciling this task with your work is not necessarily easy, especially when you often have appointments outside or when you have to concentrate on a file. However, it is also important not to make your callers wait too long. Therefore, to simplify the management of your calls, you can leave it to us to take them. You choose the periods when you wish to delegate this task onto us, whether all the time, occasionally (holidays, absence from the office, sick leave, travel, etc.) or partially (certain days of the week, from 12 noon to 14:00, for example). So wherever you are, your company can be reached. This is very important for your image! Especially since with an external switchboard, people can contact you outside your opening hours. Financially, this allows you to better control your costs, which is also a considerable advantage!
If you are interested in our service, we can send you a personalized quote as soon as possible – all you have to do is get in touch with us!